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Come Ride with us!

Guest Ride Information & Pricing

How to Book Your Ride

Reservations are required for all guest rides.

You may book your ride online using the booking system below or contact Hana directly:

📞 (920) 495-3517
📧 doorcohorses@gmail.com

Important Online Booking Instructions

Please read before booking online.

Our booking system requires two steps:

Step 1: Select the ride you would like to book.

Step 2: Click "Next" to continue to the "How Many People?" section and select the total number of riders in your party

⚠️ Many guests miss the second step and believe the booking is complete. Your reservation is not complete until you select the number of riders and finish the checkout process.

If you have any trouble booking online, please call or text Hana at (920) 495-3517 and we will be happy to assist you.

Before Your Ride

Please provide the total number of riders and the ages of all riders when making your reservation.

Please arrive 5–10 minutes before your scheduled ride time. Horses are assigned and prepared based on your reservation, and we may not be able to accommodate early arrivals.

Rider Requirements

• Maximum rider weight: 280 pounds

• Riders must be physically able to mount, dismount, and follow instructions independently.

• Closed-toe shoes are recommended.

• Please contact us before booking if you have questions regarding rider accommodations.

Cancellation Policy

By booking a ride, you agree to the following cancellation policy.

A credit card is required to reserve your appointment and will be held securely on file. You will not be charged until your arrival unless a cancellation or no-show fee applies.

Cancellations made with less than 24 hours' notice will be charged 50% of the total reservation amount.

No-shows will be charged 100% of the total reservation amount.

Saddled & Ready Policy

When you make a reservation, our staff prepares horses specifically for your group. This includes catching, grooming, tacking, and matching horses to riders before your scheduled ride.

If members of your party do not arrive for the reservation, those horses have already been prepared and reserved for your group.

For this reason, absent riders will be charged a Saddled & Ready Fee equal to 50% of the ride cost for each missing rider.

Example: If a ride is $50 per rider and one rider does not attend, a fee of $25 will be charged for that absent rider.

We understand that unexpected situations can occur and appreciate your understanding as this policy helps us fairly compensate staff and care for our horses while providing the best experience possible for all guests.

© 2035 by Hana Rass, Door County Horsemanship, LLC

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